LAST UPDATED OCTOBER 11, 2022
We at HedoniaUSA, Inc. (the “Company,” “us,” “we” or “HedoniaUSA”) respect your privacy, and we are committed to protecting it through our compliance with this policy (this “Privacy Policy”). This Privacy Policy describes the types of information we may collect from or about you, including when you visit the website, www.hedoniausa.com (our “Website”) and how we use, maintain, protect, and disclose that information.
This Privacy Policy applies to information we collect, use, share, and otherwise process in connection with:
- Your use of this Website, including your provision of your personal information to determine eligibility for Hedonia, our medical food product (“Product”);
- E-mail and other electronic messages between you and the Company; and
- Our services, including those offered through our Website and emails.
Together, we refer to these activities as the “Services.” This Privacy Policy applies only to the information collected in connection with the Services. Please read this Privacy Policy carefully to understand our policies and practices regarding your information. If you do not agree with our policies and practices, please do not use our Services. By accessing our Website and using the Services, you acknowledge this Privacy Policy.
If you are interested in taking the Product, we invite you to answer our eligibility questions on the Website, which will determine whether you are eligible to receive and take the Product. If your responses to such questions indicate that you are eligible, you will be directed to a page on the Website that allows you to purchase the Product. You agree to provide us with accurate, complete and updated information about yourself and your health condition when answering the eligibility questions.
Information Disclaimer
Information and/or material provided on the Services is provided for general informational and/or educational purposes. The information provided on the Website is provided “As Is,” without any warranty of any kind, including without limitation any representation or warranty as to its accuracy, completeness or fitness for any particular purpose or use.
INFORMATION ON THE WEBSITE IS NOT PROVIDED AS, NOR SHOULD IT SUBSTITUTE MEDICAL ADVICE. IF YOU ARE SEEKING MEDICAL ADVICE, YOU ARE URGED TO CONSULT WITH YOUR PHYSICIAN OR OTHER LICENSED HEALTHCARE PROFESSIONAL. IF YOU BELIEVE THAT YOU MAY HAVE A MEDICAL EMERGENCY, YOU SHOULD CONTACT YOUR PHYSICIAN OR CALL 911, IMMEDIATELY.
No information provided on the Website is intended to make or imply any drug claims for the treatment of any disease or health condition, or to make any comparison or implied claims against any FDA approved interventions for any disease or health condition. No information provided on the Website should be used in the diagnosis of any disease or health condition. For diagnosis of any disease or health condition, you should consult your physician or licensed healthcare professional.
Information included on the Website may be derived from reviews of relevant scientific and medical literature, from our advisors, and/or from our own research findings and clinical studies, and may reflect interpretations of the authors, advisors and Company personnel. There may always be varying opinions, interpretations and conclusions reached by others based upon the same, similar or different research.
While we endeavor to keep the information on the Website current and consistent, information may become outdated over time, or superseded by subsequent disclosure. The Website may include technical or other inaccuracies, inconsistencies or typographical errors. We assume no liability for accuracy, completeness or usefulness of the information contained on the Website. Changes may be periodically added to the information and these changes will be incorporated in new editions of the Website.
Important Notice to Non-U.S. Residents
The Website and the Services are operated in the United States. You must reside in the United States or any of its territories to use the Services. By accessing the Website and using the Services, and/or providing us with any information, you represent and warrant that you reside in the United States.
What Information We Collect
Information We Collect Directly from You
We collect certain information directly from you, including:
- Health-related and other personal information that you provide when you answer the eligibility questions on the Website, such as information regarding your current health condition, information regarding the medications you take, and other information relating to your medical or health issues.
- Profile information that you provide when you register for an account to purchase and receive our Product, such as your name, zip code, address, telephone number, and e-mail.
- Feedback, comments, reviews and suggestions regarding the Services and the Product that you provide to us.
Information that We Collect Automatically
We also collect certain information automatically from you. We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services.
We and the third parties we work with use cookies and similar tracking technologies to collect information about your use of the Services, such as your IP address, browser type, browser version, pages viewed, time spent on pages, links clicked, location and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Website and other websites, provide customer support, troubleshoot issues with and improve the operation of our Website and Services, and better understand your online activity.
If you do not want a cookie placed on your hard drive or mobile device, you may be able to turn that feature off on your computer or mobile device. Please consult your Internet browser’s documentation for information on how to do this. However, if you decide not to accept cookies from us, the Website and/or Services may not function properly.
Third Party Payment Processor
We use a third party payment processor to process payments on our behalf and therefore if you make a payment through the Services, your payment card information is stored by our third party payment processor, not us. For more information on third party websites and platforms, please see “External Websites”.
Do Not Track
Do Not Track (DNT) is a privacy preference that users can set in some web browsers, allowing users to opt-out of tracking by a website. Like many websites, the Company and the Website do not recognize DNT signals.
How We Use Your Information
We may use your personal information for various purposes, including:
- To analyze information about your health status and determine if you are eligible to receive and take the Product;
- To otherwise provide, maintain, and improve our Services;
- To create anonymized and aggregated data sets that may be used for a variety of functions, including internal analysis, analytics, and other functions;
- To communicate with you about the Services, and any health and/or diagnostic information we’ve collected about you, and to send you details or updates about features of the Services or changes to our policies;
- To contact you regarding your use of the Product;
- With your opt-in permission, we may (i) provide you with news and updates about the Company’s work and research; (ii) send you surveys to collect feedback about your experience with the Company or the Product; and (iii) send you questionnaires and surveys about for use in research and product development. You are permitted to opt-out of any such communications at any time;
- To notify you about changes to our Services;
- To provide customer service or support;
- To monitor usage of the Services;
- To detect, prevent, and address technical issues;
- To comply with legal and/or regulatory requirements and cooperate with regulators and law enforcement bodies;
- To analyze and develop our marketing strategy;
- To protect our rights, your rights, and the rights of others, and to meet our own high standards of business practice; and
- To allow you to participate in interactive features of our Services when you choose to do so.
How We Share Your Information
We share your personal information that we have collected with the following persons/entities and in the following circumstances:
- Third Party Service Providers. We may share personal information with our vendors and service providers who perform services on our behalf. These entities may also collect your personal information on our behalf. We also engage third party analytics providers to help us understand how users engage with the Website. These analytics providers may use cookies and similar technologies to collect information about your use of the Website as well as information about your use of other websites over time. We do not permit these parties to use your information except to provide services to us or otherwise as permitted by law.
- Legal Compliance and the Protection of Our Rights. We will share information with regulators, government authorities, and third parties where we believe it is necessary to comply with a court order, subpoena, or regulatory request. We may disclose information when we believe in good faith that such disclosures will support our detection of, prevention of, or response to fraud or intellectual property infringement; help protect your safety or security; or protect the safety and security of the Website, the Services, or any individual.
- Transfer of Business Assets. As we continue to develop our business, we might acquire or buy other businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, we may transfer any information we have about you as an asset to third parties in connection with the consideration, negotiation, or completion of a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of the Company, or as part of a corporate reorganization or stock sale or other change in corporate control, for the purposes of such third parties carrying on our business in relation to the continued provision of our services to you as described in this Privacy Policy.
- Others With Your Consent. We may ask for your explicit consent to share certain Information with third parties.
Security and Data Retention
We have implemented safeguards to help secure your personal information. Despite these protections, however, we cannot guarantee that your data will never be compromised. You should take measures to protect your personal information. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contacting Us” section below.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When determining how long to keep your personal information after our relationship with you has ended, we take into account how long we need to retain the information to fulfill the purposes described above and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Choices and Access
If you do not want to receive marketing-related emails or other types of messages from us on a going-forward basis, you may opt-out by following the instructions in the relevant electronic communication or by contacting us at info@hedoniausa.com. We will try to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative and Service or transaction-related messages, which you cannot opt-out of. Please note that we do not share your “personal information” as defined by Cal. Civil Code § 1798.83 with third parties for their direct marketing purposes.
Children
The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us through the Services. If we learn we have collected or received personal information from an individual under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about an individual under 18, please contact us at info@hedoniausa.com.
External Websites
Our Website may contain links to other sites or products that we do not own or operate. Also, links to the Website may be featured on third party websites on which we advertise. We provide links to third party websites as a convenience to the user. These links are not intended as an endorsement of or referral to the linked websites. We recommend you read carefully the privacy statements, notices and terms of use of any linked websites. We do not have any control over such websites, and therefore we have no responsibility or liability for the manner in which the organizations that operate such linked websites may collect, use, disclose, secure, or otherwise treat your personal information.
Updates to This Privacy Policy
We may change this Privacy Policy from time to time. The “LAST UPDATED” date at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy. Use of the Services following these changes, or your continued provision of personal information to us, signifies acceptance of the revised Privacy Policy.
Contacting Us
To ask questions about or comment on this Privacy Policy or our privacy practices, please contact us at:
- Address: 7475 Wisconsin Ave, Suite 1100, Bethesda, MD 20814
- E-mail: info@hedoniausa.com
- Phone: (888) 555-5555